FAQs

OUR BRAND

What does 'angocha' mean? A simple translation of ‘angocha’, an Indian word: a multi-purpose linen for everyday use, a Meaningful Living Essential

Pronounced “UNG-O-CHA”

For centuries, angochas have provided useful and personal value as linens that are pure and comforting both in their make up and use. Inspired by their heritage and significant value, we bring to you our line of everyday essentials.

ORDERS

Orders are processed and shipped within one to three days of purchase. If you have an inquiry regarding the status of your order and/or product availability please email us at info@angocha.com.

SHIPPING

We've created a three-tier, flat rate shipping profile. Please note that we ship using FedEx/UPS/USPS from the Pacific Northwest, so the closer you are to us (Pasco, Washington State), the sooner you'll receive your order. All orders are shipped using 2-3 day ground service (unless requested otherwise). Additional shipping charges apply for air and expedited services.

Product purchase of less than $50.00 = $9.00 flat rate
Product purchase of $50.00 - $100.00 = $7.00 flat rate
Product purchase of over $100.00 = FREE Shipping!

PAYMENTS

We accept American Express, Discover, Mastercard and VISA credit cards. Customers will be charged as soon as order is submitted and received.

RETURNS

We want you to be happy with your purchase. If you are not satisfied with your purchase, contact us immediately and we will do our level best to make it right by you.

It's our commitment to be fair and reasonable with you, and we hope you will be too.

PRODUCT CARE

Your brand new ANGOCHA towels are made using high quality 100% cotton yarns to ensure better absorption and extra softness. In order to properly care for and maintain the quality of your towels, please use the following recommendations.

FIRST WASH

For best results please wash your towels on gentle or delicate cycle, clean the lint screen prior to using the dryer, and tumble dry on low. The first few washes may generate some loose fibers (lint/fuzz), which is completely normal due to the make up of these soft cotton towels.

WASHING

We recommend machine washing your towels on gentle or delicate cycle with like colors, and in warm water. Fully submerging your towels in water will result in a cleaner towel and also help prevent shed fluff from adhering to the towels. We suggest you avoid bleach and fabric softeners. Using fabric softeners will decrease the towel's absorption and cause shedding.

DRYING

If you can, air-dry your towels in a well-ventilated area out of direct sunlight. This will help you cut costs and save energy too. If you machine dry your towels, for the softest, fluffiest towels, tumble dry low and remove promptly.

PILLING

It is normal for new towels to loose some fibers initially. To avoid the formation of pilling select a delicate setting on your washing cycle.

SHRINKING

Premium quality towels stand out for the soft cotton used in their production. Due to this, they cannot be 100% resistant to shrinkage. Stretch and shape the towels with your hands while still damp and repeat this process when dry. The temperature of your dryer should be set to low in order to avoid overheating the cotton.

LOOSE THREADS

Occasionally it is normal to get a loose thread. Do not pull on loose threads. It is best to simply cut them off. Avoid washing towels with other clothing items with zips or hooks as they may snag the towels.

Also refer to the care label on your towel for best results.